All tram, bus and BAT3 lines of the TBM network are accessible to people with reduced mobility.
The four tram lines A, B, C and D are accessible.
At the station:
- Awakening and vigilance strips are installed for people with visual impairments.
- In the event of a disturbance, visual and audible announcements are made.
During your journey:
- Many handrails are available throughout the train set.
- Places are intended primarily for people with reduced mobility.
- Visual and audio announcements are broadcast to announce upcoming stations and inform you in the event of a disrupted situation.
Getting on board:
- All buses are equipped with a retractable pallet located at the second door.
On the bus:
- All buses are accessible and have priority seats for people with reduced mobility.
- Audio and visual announcements indicate the next stops served.
- All bus lines have a space for wheelchair users.
- The buses on the following lines are equipped with two slots*: 1, 3, 11, 15, 15, 24, 27, 29, 40, 45. 75% of the buses on Lianes 9 are also equipped.
* Subject to vehicle availability linked to the real-time needs of the service. Identify the buses equipped with the pictogram on the front and side of the bus:
- In the wheelchair space, a stop request button allows you to directly alert the driver, who can deploy the ramp to allow you to get off.
Our river shuttles also have disabled access and there are two areas reserved for wheelchair users on each catamaran: L’Hirondelle and La Gondole.
Mobibus, the transport for wheelchair users
Alongside the TBM network, the Mobibus service helps disabled passengers travel around Greater Bordeaux every day. All year round, Mobibus serves the 28 municipalities of Greater Bordeaux. Mobibus uses a booking system and flat fare rate, wherever you’re travelling. You’ll also need to fill in an application form before using the service.
Prior to using the service, the network suggests that wheelchair users and the visually impaired meet up with our Disability Ambassadors. They will help you understand the network and how to use it independently. For more information about our Disability Ambassadors, click here.